About Who We Are
FSG Zimbabwe (FSGZ) is a funeral services company that offers a unique and only product to the Zimbabwean funeral assurance market which combines Hospital Cash Back Cover, Total & Permanent Disability cover and Funeral Services in one product. All the insured benefits are underwritten by Zimnat Life Assurance Company.
Our Mission
To provide funeral products and related services to the community in a caring, professional, dignified and compassionate manner, delivering maximum value to our customers through innovative products and solutions and to be the leading funeral services provider in the chosen markets.
Our Vision
We would like to be recognised as the premier funeral service provider of choice in Southern Africa through the provision of exceptional customer service, innovative products and solutions and thereby building and enhancing our relationship with our customers to benefit our stakeholder, employees and the community at large.
Our Values
Integrity — We conduct ourselves and our business to consistent moral and ethical standards
Empathy — We understand and anticipate the needs of those we serve and offer proactive and flexible solutions
Efficiency — We seek effective and efficient ways to solve problems, better serve our customers.
Professionalism — We are dedicated to meeting our customers’ needs by maintaining the highest standards of trustworthiness and reliability.
Accountability — We take full responsibility for our activities and are accountable for our work. We honour our commitments and take pride in our work.